Reviews
4.7 of 5 stars
185 Ratings, 30 Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Likelihood of your recommending this care provider to others
Average provider Likelihood of your recommending this care provider to others rating 4.7 out of 5 stars4.7
Care provider's efforts to include you in the decisions about your care
Average provider Care provider's efforts to include you in the decisions about your care rating 4.7 out of 5 stars4.7
Explanations the care provider gave you about your problem or condition
Average provider Explanations the care provider gave you about your problem or condition rating 4.7 out of 5 stars4.7
Care provider's discussion of any proposed treatment
Average provider Care provider's discussion of any proposed treatment rating 4.7 out of 5 stars4.7
Concern the care provider showed for your questions or worries
Average provider Concern the care provider showed for your questions or worries rating 4.8 out of 5 stars4.8
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5 out of 5 stars5 of 5 stars
Reviewed on 3/13/2024
I really appreciate how kind Sydney is, she always takes her time speaking with me and really cares about what's going on. I also appreciate that she gives clear explanations and says things like "I would like to see you again if things don't resolve" it makes me feel like we are a team and she truly cares to help me feel better!
5 out of 5 stars5 of 5 stars
Reviewed on 2/27/2024
Listened to my concerns and adressed them in her solutions and treatments.
5 out of 5 stars5 of 5 stars
Reviewed on 2/13/2024
Start to finish my visit went so well. The medical assistant that roomed me was super nice. I'd recommend my provider to anyone looking for a person that listens to your concerns and try to help solve those concerns!
5 out of 5 stars5 of 5 stars
Reviewed on 1/11/2024
Sydney is excellent.
5 out of 5 stars5 of 5 stars
Reviewed on 1/10/2024
Took time to explain, listened to my concerns and gave a clear guide line to the next steps to be taken
5 out of 5 stars5 of 5 stars
Reviewed on 12/27/2023
Nothing bad. She was patient and listened to me.
5 out of 5 stars5 of 5 stars
Reviewed on 12/21/2023
Sydney is freaking great.
5 out of 5 stars5 of 5 stars
Reviewed on 12/18/2023
She is a very caring and friendly makes you feel at easeSydney is fantastic
5 out of 5 stars5 of 5 stars
Reviewed on 12/18/2023
PA Sydney was amazing, the first care provider to really listen to me in recent years and discuss my options and thoroughly answer my questions. Thank you!
5 out of 5 stars5 of 5 stars
Reviewed on 12/14/2023
Sydney has great bedside manner & it shows through including me in my healthcare decisions- giving me all of my pros/cons to each option. She's also very easy to talk to about any issues I may have. She has helped me tremendously where previous providers in other offices have not.
5 out of 5 stars5 of 5 stars
Reviewed on 11/8/2023
Everything went well
5 out of 5 stars5 of 5 stars
Reviewed on 11/7/2023
Sydney the Nurse Prac. Who takes care of me always welcomes me first . She goes over my test results and explains them to me. She states what she recommends and if needed discussed new medication. She always takes time to really talk to me and gives me the eye contact that I like.
1 out of 5 stars1 of 5 stars
Reviewed on 11/1/2023
Sydney had the bedside manner of a brick. Only interested in her way of thinking about medical issues. Very disappointed . Will not be going back there.
5 out of 5 stars5 of 5 stars
Reviewed on 10/9/2023
The P.A. Was outstanding!
5 out of 5 stars5 of 5 stars
Reviewed on 9/11/2023
The PA was excellent.
5 out of 5 stars5 of 5 stars
Reviewed on 9/11/2023
Sydney was exceptional in her manner.
5 out of 5 stars5 of 5 stars
Reviewed on 9/7/2023
The past year I was with AHN and tried 3 PCM. Each were very dismissive. One only wanted to talk to my husband like I was permitted to speak and the others blew off lab/ekg results saying, "I'm fine".I am so glad to be under UPMC now. Sydney is an awesome provider! She genuinely listened to me, offered resources and made a game plan to address what I came in for and more. She explained all of my paperwork and referral information. I never felt dismissed or as though I was wasting her time.
5 out of 5 stars5 of 5 stars
Reviewed on 8/28/2023
Sydney listened to my health history and helped me come up with a plan going forward. I was very pleased.
0 out of 5 stars0 of 5 stars
Reviewed on 8/23/2023
She was not interested in listening to my problems and concerns. The most concerned I seen her was when my mother made a comment to ME regarding who she was going to call to try and get me help. My mother just said I was talking to my son. She repeatedly kept asking what my mother said. I wish she would have been as concerned for my problems as she was to what my mother said to me.
5 out of 5 stars5 of 5 stars
Reviewed on 8/8/2023
PA Sydney has always exhibited excellence with all the above categories.
5 out of 5 stars5 of 5 stars
Reviewed on 6/14/2023
First visit with Sydney, and she was just lovely! She listened, was patient, understanding, thorough and I had a very positive interaction. Highly recommend her!
5 out of 5 stars5 of 5 stars
Reviewed on 5/3/2023
Very kind and understanding. Good bedside manner.
5 out of 5 stars5 of 5 stars
Reviewed on 4/16/2023
I was made very comfortable, she talked to me and asked questions in a caring way. The most important to me was she looked me directly in the eye when talking. She made me feel that all I said was important.
5 out of 5 stars5 of 5 stars
Reviewed on 3/20/2023
Professional and pleasant
5 out of 5 stars5 of 5 stars
Reviewed on 3/5/2023
Sydney was an absolute delight, very attentive, listened to my issues very closely. Came up with a plan of action in no time at all and seemed very genuine in her concern. I would recommend her to everyone as a care provider.
5 out of 5 stars5 of 5 stars
Reviewed on 1/19/2023
My doctor Sydney McWilliams has always been very kind and patient with me and extremely helpful
5 out of 5 stars5 of 5 stars
Reviewed on 8/28/2022
I would recommend these medical professionals and the complete office to anyone. It was a very calming experience. From the greeting to the end.
5 out of 5 stars5 of 5 stars
Reviewed on 8/14/2022
Good
5 out of 5 stars5 of 5 stars
Reviewed on 6/28/2022
She was very kind and efficient
5 out of 5 stars5 of 5 stars
Reviewed on 5/2/2022
She was super friendly and helpful